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2-star hotel

Best Western Thunder Bay Crossroads

4.2-star hotel in Thunder Bay with free breakfast, parking, airport shuttle, and 24/7 business center. Close to Thunder Bay International Airport and Fort William Historical Park.

655 Arthur St W, Thunder Bay, ON P7E 5R6, Canada View on map
8.4/10
Very Good Based on 813 recent guest reviews
Free Wi-Fi Free breakfast Free parking Air-conditioned Business center
What recent guests emphasize

Comfortable, Convenient, and Friendly Stay Near the Airport

Guests appreciate the hotel’s clean and comfortable rooms, helpful and accommodating staff, and convenient location close to Thunder Bay International Airport and local amenities. Breakfast options and safety measures also receive positive remarks, though some note dated room decor and minor noise considerations.

Guests often praise

  • Clean, comfortable rooms with thoughtful amenities such as microwaves, fridges, and in-room safes
  • Friendly, professional, and accommodating staff who go above and beyond, especially at the front desk
  • Convenient location near the airport and within walking distance of restaurants, gas stations, and stores
  • Varied and satisfying breakfast options including hot items, with courteous breakfast staff
  • Good security with on-site security guards contributing to a safe environment

Worth knowing

  • Rooms show some signs of being dated but are generally well maintained and clean
  • No direct airport shuttle service, though transportation options exist at the airport
  • Breakfast syrup quality received mixed feedback; guests suggest bringing personal syrup
  • Ground-level access for easier unloading is appreciated, but some note a noticeable gap under room doors affecting sound isolation
  • Noise levels are generally manageable despite the door gap

Best for

  • Travelers needing a convenient and comfortable stop close to Thunder Bay International Airport
  • LGBTQ+ friendly guests seeking welcoming accommodations
  • Visitors looking for easy access to local amenities such as dining and shopping within walking distance
  • Business travelers requiring 24/7 access to business facilities and a quiet environment
  • Pet owners, as staff accommodate animals and offer pet-friendly services
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About this property

Welcome to Best Western Thunder Bay Crossroads

Best Western Thunder Bay Crossroads is an informal hotel located just off Highway 61, about 2 km from Thunder Bay International Airport. Its convenient setting offers easy access to local amenities such as restaurants, stores, and gas stations, making it a practical choice for travelers needing proximity to both the airport and the city.

The property provides a range of guest facilities including free breakfast, parking, and a 24/7 business centre, along with an airport shuttle service. Rooms are noted for being clean, comfortable, and equipped with essentials like a fridge, microwave, and air conditioning. Some reviews highlight the friendly and helpful staff, as well as the accommodating approach toward guests with pets and special requests.

Guests visiting Thunder Bay for historical and cultural attractions will find the hotel well positioned, with Fort William Historical Park, Thunder Bay Art Gallery, and Thunder Bay Museum all within a short drive. The hotel’s LGBTQ+ friendly atmosphere adds to its appeal for a diverse range of travelers seeking inclusivity and convenience.

While many appreciate the hotel's location and the quality of breakfast offerings, mixed feedback on room decor and details such as noise from hallway gaps suggests a practical stay rather than a luxury experience. Overall, Best Western Thunder Bay Crossroads suits visitors looking for a straightforward, comfortable base close to the airport and key local sights.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free breakfast
Free parking
Air-conditioned
Business center
Pet-friendly
Kid-friendly
Airport shuttle
Fitness center
Smoke-free

Not available at this property

Accessible
Pool
Restaurant
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

KJ
Kristen Johnson Apr 18, 2026
10

Stayed here for 1 night and I would definitely go back. The location is perfect it’s close to the airport and there are many restaurants, stores, gas stations, fast food places etc. close by! The staff were friendly and I loved that they have a security guard on site at night. I definitely felt safe staying here and the rooms were nice and clean and comfortable.

JO
Janet Odjig Apr 18, 2026
8.0

We were just passing through on our way to Edmonton, and though nothing will ever beat the Best Western in Dryden, this is a close second! Everyone was very friendly, the room was clean, and it's within walking distance of some nice fast food places. Since we're moving, we also had a large UHaul and our cat, but they were very accomodating, and eager to take a look at our little guy in his crate as I brought him in. Definitely recommend!

EJ
Emme Jeff Mar 14, 2026
10

This hotel was amazingly clean, comfortable, and cozy for me and my fur baby. Traveling from east to west coast under very stressful circumstances and I couldn't have been happier at this location. All staffs were genuine, kind, and accommodating. In particular, Myles from front desk made my whole checking in experience one I will always remember. He was very professional, compassionate, and delightful . Thank you for being patient and warm Myles! Breakfast was great with enough variety and the ladies were helpful and nice. I'd definitely recommend this hotel.

ER
Eileen Rayner Mar 02, 2026
10

Friendly and helpful staff. Room was clean and the hotel shampoo was actually really nice. Close to food and gas. Nice ground level access for unloading. The syrup at breakfast sucks! Even our 5 yrs old wouldn't eat it. Coffee was drinkable. Waffles were really good, bring your own syrup. Lots of food to choose from.

SC
Stephanie Chow Jan 23, 2026
8.0

We stayed just 1 night here. My husband called ahead as our drive to the hotel was taking a little longer than expected. They changed our rooms to be on the first floor to accommodate our dogs. They have a really great breakfast in the morning that included hot items. All the staff from front desk to the room cleaners were very nice and kind.

KE
Karla Eisener Jan 22, 2026
8.0

Minutes to airport. No shuttle but transportation options at airport. Rooms are dated but clean. Fridge, microwave and air conditioning in rooms. In room safe. No view. Staff are helpful, knowledgeable and professional. Hot/cold breakfast served every day until 9:30am. Waffles and eggs plus other options. Hotel is walking distance to all amenities. Restaurants, drug store, vehicle maintenance.

E&J
E & J Reyes Jan 14, 2026
8.0

Great experience, fast check in, quiet and clean room, and great breakfast… eggs, bacon, waffles, fruit, yogurt, cereal and love that there is the option to bring to your room. Interesting fact - the breakfast is served on the third floor. The only complaint maybe would be the huge gap under the door towards the hallway but noise level was fine.

AN
Ayicia Nabigon Jan 02, 2026
10

We got stuck in Thunder Bay due to the weather. While we waited to see when the highway would open, Tracy allowed us to extend our checkout time with no charge and even called us to give us an update on road conditions! Above and beyond service that really helped in a stressful situation.

Location & neighborhood

Where you'll find Best Western Thunder Bay Crossroads

Thunder Bay, Ontario, Canada

Off Highway 61, this informal hotel is 2 km from Thunder Bay International Airport and 7 km from Fort William Historical Park.

  • Arthur & Mountdale 3 min Walk
  • James & Donald 11 min Walk
  • Arthur & Euclid 7 min Walk
  • Thunder Bay International Airport 3 min Car · 11 min Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Ontario. Distances are rough real-world times, not straight-line.

Fort William Historical Park 1,173 reviews

Fort William Historical Park

1350 King Rd, Thunder Bay, ON P7K 1L7, Canada

4.7 · Historical Place Museum
Thunder Bay Art Gallery 155 reviews

Thunder Bay Art Gallery

1080 Keewatin St, Thunder Bay, ON P7B 6T7, Canada

4.6 · Art Gallery
Thunder Bay Museum 252 reviews

Thunder Bay Museum

425 Donald St E, Thunder Bay, ON P7E 5V1, Canada

4.6 · Museum
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